You can think of them as three steps in a single process. If the end goal of hiring is to find employees who not only do their jobs well but also add value and grow with your company, then “finding the right people” means also thinking through how to train and professionally develop your staff over time.
You’re already wearing a lot of hats, so it’s no surprise that you and many other small retail business owners don’t always have the time and resources to devote to hiring, training, and developing your staff in strategic ways. While not always easy to implement, investments in these three aspects of managing your workforce can pay huge dividends. Helping your employees develop the skills they need to succeed and grow within your business can mean the difference between a productive and an unproductive staff, high and low turnover, and happy and dissatisfied customers.